Associate Project Manager

Requisition ID
22181BR

Job Category
Clinical Research

Locations
Japan, Tokyo

The Associate Project Manager is responsible for acting as the secondary liaison between Covance Central Laboratory and Sponsors, to ensure the successful management of global projects through compliance with the CCLS global project management strategy, in order to deliver outstanding customer satisfaction.

Major Responsibilities and Task Statements:
Essential Functions

1. Act as secondary liaison between assigned Sponsor(s) and Covance.
2. Partner with assigned Senior Project Manager to effectively perform project management duties and further develop project management skills to become a Project Manager within defined timeline.
3. Responsible, in conjunction with the Senior Project Manager, for the review of the clinical protocol to ensure feasibility, making appropriate recommendations and advice to the customer and Covance personnel, including assigned Account Executive.
4. Support the seamless integration of the global project management services.
5. Document all agreed customer expectations and act upon when appropriate.
6. Responsible, in conjunction with Senior Project Manager, for the effective management of project budget(s).
7. Manage day-to-day project related activities.
8. For assigned customers, and in conjunction with the Senior Project Manager, monitor, track, manage and ensure resolution of all complaints issues and concerns.
9. In conjunction with Senior Project Manager, work with the appropriate Account Executive to understand the culture and pipeline of assigned customer(s).
10. Responsible for implementation, monitoring and reporting of performance metrics and take corrective action when appropriate.
11. Comply with CCLS global project management strategy.
12. Participate in team tasks related to planning, budgeting and cross project management team issues.
13. Support a culture of continuous improvement, quality and productivity.

Nonessential Functions

Other duties as assigned.

Position Specification
Required

• BS/BA four (4) year degree (or equivalent) or a two (2) year associate degree (or equivalent) with two (2) years relevant Covance CLS (or industry) experience, or four years relevant Covance CLS (or industry) experience.
• Demonstrated strong customer service skills.
• Excellent written, verbal, and interpersonal skills.
• Strong planning, organizational, and problem solving skills.
• Demonstrated a high degree of initiative and ability to work collaboratively.
• Fluent in English, French a good asset (Europe only).

Preferred

• Science degree
• Experience with clinical trial development.
• Demonstration of strong contribution to teamwork.

Working Conditions:
• Work is performed in a general office setting.
• Work is performed with multiple interruptions.
• Travel may be required
Education/Qualifications Required

• BS/BA four (4) year degree (or equivalent) or a two (2) year associate degree (or equivalent) with two (2) years relevant Covance CLS (or industry) experience, or four years relevant Covance CLS (or industry) experience.
• Demonstrated strong customer service skills.
• Excellent written, verbal, and interpersonal skills.
• Strong planning, organizational, and problem solving skills.
• Demonstrated a high degree of initiative and ability to work collaboratively.
• Fluent in English, French a good asset (Europe only).

Preferred

• Science degree
• Experience with clinical trial development.
• Demonstration of strong contribution to teamwork